Frequently Asked Questions
Everything you need to know about your KRK Jewels experience.
What materials are used in KRK Jewels?
We use high-quality materials including 18K gold plating, sterling silver, and ethically sourced gemstones to ensure your jewelry is both beautiful and durable.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy on all items. Jewelry must be unworn, in its original packaging, and with all tags attached to qualify for a full refund.
How should I care for my jewelry?
To maintain its shine, avoid contact with perfumes, lotions, and water. Store your pieces in the provided KRK Jewels pouch when not in use.
Do you offer a warranty on your products?
Yes, every purchase includes a 6-month limited warranty that covers manufacturing defects. This does not include accidental damage or normal wear and tear.
Can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.